f | { | f | { |
| "author": "Departamento de Normas T\u00e9cnicas y Comerciales", | | "author": "Departamento de Normas T\u00e9cnicas y Comerciales", |
| "author_email": "dmina@asep.gob.pa", | | "author_email": "dmina@asep.gob.pa", |
| "creator_user_id": "951fb33c-9138-4dec-a1b8-0231f45fd866", | | "creator_user_id": "951fb33c-9138-4dec-a1b8-0231f45fd866", |
| "id": "79012310-d836-4581-9e96-87cb1942d15b", | | "id": "79012310-d836-4581-9e96-87cb1942d15b", |
| "license_id": "cc-by", | | "license_id": "cc-by", |
| "maintainer": "Ramfis Tu\u00f1\u00f3n", | | "maintainer": "Ramfis Tu\u00f1\u00f3n", |
| "maintainer_email": "rtunon@asep.gob.pa", | | "maintainer_email": "rtunon@asep.gob.pa", |
| "metadata_created": "2021-07-27T18:59:39.873019", | | "metadata_created": "2021-07-27T18:59:39.873019", |
n | "metadata_modified": "2021-07-27T18:59:39.873027", | n | "metadata_modified": "2021-07-27T19:05:45.805679", |
| "name": "asep-tiempo-promedio-de-procesamiento-de-los-reclamos-tpa", | | "name": "asep-tiempo-promedio-de-procesamiento-de-los-reclamos-tpa", |
n | "notes": null, | n | "notes": "Art\u00edculo 37, \"Secci\u00f3n X.4.7 Tratamiento de las |
| | | reclamaciones en general\", \"T\u00edtulo X: Normas de calidad del |
| | | servicio comercial\" del \"Reglamento de distribuci\u00f3n y |
| | | comercializaci\u00f3n de energ\u00eda el\u00e9ctrica\" |
| | | (RDC).\r\n\r\nEl desempe\u00f1o de las empresas distribuidoras, en lo |
| | | que respecta al tratamiento de las reclamaciones o reclamos de los |
| | | clientes en general, ser\u00e1 medido por los siguientes \u00edndices, |
| | | siendo sus l\u00edmites anuales admisibles los indicados en la tabla |
| | | adjunta.", |
| "owner_org": "2eae2b2d-451a-481f-b73e-349eb476a076", | | "owner_org": "2eae2b2d-451a-481f-b73e-349eb476a076", |
| "private": false, | | "private": false, |
n | "revision_id": "098df12e-8fbe-4bf4-a72a-b7a3350705d9", | n | "revision_id": "4ffa5ee2-37f1-4b30-9adf-d2f4fbb90d10", |
| "state": "draft", | | "state": "draft", |
t | "title": | t | "title": "ASEP - Tiempo promedio de procesamiento de los reclamos |
| "asep-tiempo-promedio-de-procesamiento-de-los-reclamos-tpa", | | (TPA)", |
| "type": "dataset", | | "type": "dataset", |
| "url": "https://www.asep.gob.pa/", | | "url": "https://www.asep.gob.pa/", |
| "version": "" | | "version": "" |
| } | | } |